Yes, you have to register with Crustysocks.com to buy and complete a purchase. When registering, your details are used for delivery of your purchased items...e.g, your home address for physical goods and your e mail address for digitally delivered files.

1. Register with us or log into your account. You can do this from every page of the store. Click on the shop categories under the heading "NAVIGATION AND SHOP CATEGORIES" and browse the products you're interested in. If you see an item you want more information about, click on it and view the full details regarding this product. Alternatively, you can click the "buy" link to add it to your shopping basket.
   
   You can continue shopping and at any time simply click on "view basket" to get a comprehensive run down of what you've added to your shopping basket. When you've finished, click "view basket" and then click "continue to checkout".
2. At this point you will be asked to register or log in if you haven't already done so...otherwise, you will get full details on your purchases. This screen will confirm the invoice address and your purchase details. You can select your prefered postage method (N/A for digitally delivered goods)via the drop down menu. Click "continue to checkout".
3. This next screen confirms the payment option and allows you to enter any comments you have, click "continue" to proceed to Paypal to complete your purchase.
4. Here you can either log into your Paypal account or simply click "continue" to pay with your credit card. Fill in all required fields and submit your payment!

Yes it's extremely safe when shopping at Crustysocks.com. We use 128 bit encryption via our secure servers and we use Paypal to complete any transactions. This way you can be assured all security measures are at their highest when shopping in the store. Security is our priority and we will not compremise our customers on line activity.

When registering, logging in and checking out: PLEASE CHECK YOUR TOOLBAR FOR THE PADLOCK ICON TO CONFIRM YOUR USING SECURE CONNECTIONS!

The shipping costs are not calculated until your purchases have been confirmed and you are ready to transfer to Paypal to complete your purchase. Untill this point, the field will say "N/A", don't worry about this as the shopping cart will not calculate details until certain steps have been completed.

An MP3 is an audio file that has been compressed, therefore making it smaller than the original audio file. The benefit of this is that with a smaller file, you will be able to store more music/ringtones onto your mobile phone without losing much quality. A typical song is approximately 30MB in size (for the average 3 minute song)...and this is in what they call "WAV" format (another audio filetype). So, if you imagine you have a 64MB memory card, you would only be able to get 2 songs onto the card, using MP3 you would get approximately 20! So in a nutshell, the reason we use MP3's is to enable you to have a wide range of ringtones and message alerts without using up all of your available memory space, along with keeping the quality of this universally compatible filetype.

No, you can simply use a credit card like Visa, Mastercard, American Express or a bank debit card. All transactions are totally secure and very simple to do.

We compress )zip) the ringtones and text-message alerts to make it easier to download multiple tones.  This way you only download 1 file instead of 100 for example.  All you need to do is unzip the files into a folder using a program like
<A HREF="http://www.winzip.com">Winzip</A>
Most OS (operating systems) will come with such a utility.  Simply clicking on the ".zip" file will launch the installed program and you will be able to "unzip" the file.

At Crustysocks.com, we use a sophisticated, automatic, digital delivery system to deliver your ringtones and message alerts. All you have to do is:-

1. View the ringtone or message alert you wish to buy and add it to your cart.
2. When you've finished shopping, simply click "view cart" and "continue to checkout".
   PLEASE NOTE: You need to register before you're able to continue with your purchase
   
3. If you're already registered, just follow the on screen instructions to proceed to Paypal to pay for your purchase. Otherwise, you will be prompted to register. Please do so and then follow the on screen instructions to confirm your purchase, then you will be taken to the PayPal secure page where you can purchase the product. Simply complete this transaction and fill in the relevant information.
   PLEASE NOTE: At this point you can either log into your PayPal account to complete the purchase or continue the secure transaction process using your credit card (click "continue" on the Paypal page to use your credit card).
4. After your purchase has been completed, you will recieve an e mail containing unique download links to your files. This e mail will be sent to the account specified during registration.
5. Now that's it!

When you purchase a file from Crustysocks.com, our delivery software creates a unique download and time expiring link for each file. Each link will expire after its been activated 3 times or when the time specified has expired. This allows you to download your files without the worry of unforeseen technical problems hindering your download...you have 3 download attempts. This is just to cover any possibility that your first or second downloads fail, but don't worry if you have problems, we're here to help and we can reactivate your download if necessary. Please note: We would look at each case individually to decide if a reactivation was needed. These expiring and time based links are purely a security measure against unscrupulous on line users and are in place to protect our valued and honest customers.

No, you will have a specified date in the e mail sent to you stating the expiry time. download your files any time up to the time stated. Don't worry if you encounter problems, we are here to help and we can re-activate downloads if needed.